Help
More information on using the IESR website
This page contains general help information relevant to the IESR website. If you have a query or problem about a specific page that is not addressed here, please contact us.
Finding your way around
The main sections of the website are listed across the top of every page (the site navigation).
After the main content of each page there is a section menu, which provides links to other pages in the same section (the section navigation). Some section menu links are to sub-sections. Below the section navigation menu is a series of related links.
There is also a 'breadcrumb trail' below the site navigation. This shows the steps taken to get to the
current page. For example, it might say:
Home > Use the IESR > IESR Z39.50 Access.
This would mean the current page was the 'IESR Z39.50 Access' sub-section of the 'Use the IESR' the website.
The 'breadcrumb trail' therefore allows you to see where you are in the website, and clicking links in the
trail enables you to go 'up' a section, or directly back to the homepage.
Browser support
We have made every effort to make this site usable for as many different browsers as possible. Unfortunately, older browsers are not able to take advantage of current technology, and so the site does not look as 'designed' as it does in browsers that support web standards, although all the information should be accessible. We would encourage all users, if at all possible, to update their browser to the latest version - not only for this site, but to enhance your use of the web in general. Latest versions of commonly used browsers may be downloaded from:
Accesskeys
Accesskeys are keyboard shortcuts designed to help users who do not use pointing devices such as a mouse. They allow easier navigation by assigning a keyboard shortcut to a link. This is a quickier and easier way to navigate than tabbing through links.
Accesskey shortcuts are allocated as follows:
- 1 - Home page
- 2 - Go directly to Content
- 3 - Site map
- 4 - Search website
- 5 - Go directly to Site navigation
- 6 - Go directly to Sub-content
- 7 - Top of page
- 8 - Accessibility Statement
- 9 - Contact us
- 0 - Accesskey details
Windows users can navigate with the accesskey feature by typing 'ALT + Accesskey'. Mac users would use 'CTRL + Accesskey'. Internet Explorer users may also need to press the 'ENTER' key to activate the link.
The accesskey feature is currently supported by the following web browsers:
- Internet Explorer 4+ (Windows), 5+ (Mac)
- Netscape 6+ (Windows)
- Opera 7 (Windows and Linux)
- Mozilla (Windows and Linux)
Adjusting text size
The website is built using relative font sizes, which means that it is possible to view it with larger or smaller text, by changing the text size in your browser. In Internet Explorer this is done by going to the top menu and selecting 'View', then 'Text Size'. Medium is the usual setting, so selecting Larger or Largest will increase the text size. Similarly in Netscape choose 'View' from the menu bar and 'Text Zoom' from the drop down list or 'View', 'Increase Font' depending on what version of Netscape is in use.
Searching
There is a search form near the top of every page. If you cannot find the information you are looking for enter a search term into the search box, or go to the Advanced Search page to use specific search criteria or features.
Contacting us
If you need to contact us with an enquiry please see our contacts page, which gives our telephone number and email address. There is a link to contact us at the bottom of every page. Please contact us if you are experiencing any problems, or to report any broken links.